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The instructions just don't give me enough information to work on. What should I change about Ruth and Jack? Workloads? Is Jack just lazy? Are they not communicating properly? I don't understand why Ruth is falling behind if they have a admin assistant on their team and Jessica's workload has been delegated between the two teams. Is Ruth just lazy? Is she just not paying attention?
The are just too many variables and I don't understand what my instructor wants me to investigate when I don't have any details about their actual work.
I'm also having some trouble. I know that Jack is in charge of Jessica & Ralph, and Ruth is in charge of Sam & Frank. Are the administrative assistants different people from Jack and Ruth? Am I allowed to change their positions? e.g. having the full-time assistant help Sam/Frank instead of Ralph/Jessica & vice versa with the part-time assistant. Just a bit confused, since there's so much people involved.
Hello. Jack Snyder is secretary to Ralph and Jessica, and Ruth is secretary to Frank and Samuel.
Note that it states that Sam and Frank share a part-time assistant and Ralph and Jessica share a full-time assistant. It doesn't say that Ruth is the part-time person. Yes, it's confusing. Actually what I believe should have been explained in the background was not. I did get a 93 or 94--so I would advise you to make sure you go through the process and hit all the Evaluation Criteria before sending.
Also, it states that you don't have the authority to change the work assignments of the two administrative assistants or the executive team.
Good luck on the exam!